Privacy Policy

Welcome to Tournamyx ("we," "our," "us"). Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app, website, and related services (collectively, the "Service").

By using Tournamyx, you agree to the practices described here. If you don't agree, please discontinue using our Service.

1. Information We Collect

We collect information in three main ways:

a. Information You Provide

• Account Information: When you sign up, we collect your name, email address, phone number, and any other details you choose to share.
• Profile & Preferences: This includes your photo, sports interests, location (if you choose to share it), and other optional profile data.
• Communications: Any messages, feedback, or support requests you send us.
• Payment Information (if applicable): When you make purchases or subscriptions, we collect billing details via trusted third-party payment processors.

b. Information We Collect Automatically

• Usage Data: Interactions within the app, such as games you join, events you organize, and pages you visit.
• Device Data: Device type, operating system, IP address, app version, and general location.
• Cookies & Tracking: We use cookies or similar technologies to enhance performance and remember your preferences.

c. Information from Third Parties

We may receive limited information from external services you connect (e.g., Google, Facebook, or Apple login).

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Personalize your experience and recommend games or tournaments
• Communicate updates, notifications, or important service changes
• Improve our platform through analytics and feedback
• Ensure safety, prevent fraud, and enforce our Terms of Service
• Comply with legal obligations

3. How We Share Information

We do not sell your personal data. However, we may share information in the following cases:

• With other users: Public details like your name, profile photo, and joined games may be visible to others on the platform.
• With service providers: Trusted third parties that help us with hosting, analytics, or payment processing — bound by confidentiality agreements.
• For legal reasons: If required by law, regulation, or to protect rights and safety.

4. Data Retention

We keep your data only as long as necessary to provide our services or as required by law. You can delete your account anytime, which removes your personal data from our active systems.

5. Your Rights

Depending on your region, you may have the right to:

• Access, correct, or delete your information
• Withdraw consent for certain processing
• Export your data in a portable format
• Contact us to handle privacy-related requests

To exercise your rights, email us at hello@tournamyx.com.

6. Security

We use encryption, secure servers, and limited access controls to protect your information. However, no system is completely secure, so we encourage you to use strong passwords and stay cautious online.

7. Children's Privacy

Tournamyx is not intended for users under 13 years old (or the age of digital consent in your country). We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Effective Date" and notify users through in-app messages or email if the changes are significant.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: